Car Hire London City Airport

At the time of rental, the driver must present a valid national driver's licence that has been held for at least 1 year. 

When renting the following vehicle groups, you must present a valid national driver's licence that has been held for at least 5 years and that has less than 7 penalty points at the time of rental:

(A5) Porsche Boxster 718

(B5) Aston Martin DB11 Volante

(C5) Porsche Cayenne S

(D5) R. Rover Sport Supercharged

(E5) Audi R8 Spider

(F5) Bentley GTC Speed

(G5) Porsche 992 4S

(H5) Audi Q7 TDI Quattro

(I5) Mercedes V Class Extra LWB

(J5) Porsche Panamera 4S

(K5) Land Rover Range Rover Velar

(L5) R. Rover Autobiography LWB

When renting vehicle group (M4) Ford Transit 17 Seat or similar you must present a valid national driver's licence with D1 entitlement that has been held for at least 3 years at the time of rental.

An International Driving Permit (IDP) is highly recommended for non-European Union renters.

The IDP translates the national licence into various languages and is on its own, without the national licence, not acceptable.

Important Notice for Customers with UK Driving Licences issued in Great Britain and Northern Ireland.

The paper counterpart of the UK photo card driving licence is not valid and is no longer issued by the DVLA. 

For Northern Ireland a photocard and paper counterpart make up the complete driver's licence and both must be produced when renting a vehicle. If you do not have the new Photo card Driver's Licence, you will be required to produce a photo ID (passport etc.) along with your paper licence at the time of rental.

Note:

All paper driving licenses and paper counter part licenses which have been laminated will not be accepted as valid as security features cannot be seen when placed under the ultraviolet lamps at rental counters.

When renting in the UK, Angola, Bahrain, Balearics, Botswana, Canaries, Croatia, Namibia, Oman, Portugal, South Africa, Sweden and Tunisia, all drivers with a UK licence will need to provide evidence of any driving endorsements. This also applies if you have a paper licence that was issued before 1998.

You will need to provide a ‘Check Code’ which enables you to share your driving record with someone, for example a car hire company. Check Codes are valid for 21 days.

To obtain your Check Code for licences issued in the UK please visit: https://www.gov.uk/view-driving-licence

The check code for Northern Ireland licences can be obtained from https://www.nidirect.gov.uk/services/view-or-share-your-driving-licence-information

However to use this service the Northern Ireland Licence holder must have or set up a “nidirect account” and link their driving licence.  

You will need:

• your driving licence number.
• your National Insurance number.
• the postcode on your driving licence (for renters with a BFPO British Forces Post Office) address on their driving licence they should enter postcode SA99 1AB.

Once on the View Driving Licence web page,

• Click on the “Start Now” button.
• Enter your licence number, NI number and post code.
• Tick the “I agree” box and click the “View Now” button.  
• Once your details are visible click on the “Get Your Check Code” tab.
• Click the “Get a Code” button.

Note, Check Codes are case sensitive so it is important to write in upper and lower case letters where relevant. Check Codes that are over 21 days will be invalid.

UK endorsed driver's licences. For codes DD, DR and UT and disqualifications of 12 months or more, the endorsement must be at least 5 years old from the date of endorsement expiry.

Short terms disqualifications of less than 12 months, speeding or accumulation of points, you are allowed to rent from the date of endorsement expiry.

All other codes, add all penalty points, if over a 3 years period 9 points or less have accrued, the licence may be accepted.

Endorsements on licences are to be taken from date of conviction, not date of offence.

Driver's licences issued by the People's Republic of China/ Japan/ Korea may be accepted provided you present an official Hertz Certification form. Hertz China/ Japan/ Korea will issue this form on Hertz notepaper and will incorporate the Hertz China/ Japan/ Korea Corporate seal. A scanned copy of the original licence will appear on the Certification form. The Certification form is valid until the expiry date of the Driver's Licence. Both the Certification and the original licence (with an International Driving Permit strongly recommended by Police authorities in Europe) MUST be produced at the time of rental.

If you hold a Driver's Licence issued in Vietnam, you need to present the original licence together with an authorised translation issued by the Vietnamese Ministry of Transport. If both documents are presented at time of rental these licences are acceptable worldwide. 

Please also refer to "Passport/Identity Card Information”.

Extra day is charged after 29 minutes over 24 hour rental period.

A one way rental is a rental which starts at one location and terminates at another. Availability is subject to location restrictions and vehicle type. A fee may apply for this service and will be advised at time of reservation.

One-way rentals from UK mainland to the Isle of Wright, the Scottish islands, Jersey or Guernsey are not allowed.

One-way rentals are not allowed for following vehicle groups:

For any further information on driving restrictions within or outside the United Kingdom, please refer to "Ferry Restrictions", and "Driving Restrictions-Driving Abroad".

Petrol / Diesel vehicles:

If you do not take our Fuel Purchase Option (FPO) – see Fuel Policy for details - and do not return the vehicle with a full tank of fuel, we will fill the tank for you and charge you for the costs we incur and the service we provide in doing so.

Our costs include purchasing, storing and managing our own fuel supplies, or refilling the tank off site, plus manpower and administration costs. Our service, of course, saves you from taking the time to find a local fuel station and refilling the vehicle yourself.

The refuelling charge for your rental will be calculated as follows:

3 x weekly pump price taken from the EU Commission Energy website.

We will show the actual cost of refuelling on your rental agreement when you pick up your vehicle.

Electric vehicles:

Hertz will record the vehicle battery charge at the start of the rental. Failure to return the vehicle in the same state of charge as at pick-up will result in a recharging fee for the missing kWh. The per kWh fee changes from time to time with energy price adjustments but the current per kWh fee amount is available at the pick-up location.

Please see recharging policy