You can reserve a vehicle from Hertz in a few simple steps. Visit our homepage, choose your pick-up location and dates then follow our quick reservation process to complete your booking. Alternatively you can call our Reservations team on: 0843 309 30 99.

You will need a current, valid Driver’s Licence, held for a minimum of one year and any necessary international driver's permits. If you have any endorsements or driving disqualifications please call us on 0843 309 30 99 before booking as this may prevent you from hiring a vehicle.

You must be at least 23 years old to rent a Hertz vehicle. The minimum age requirement varies depending on the vehicle and pick-up location. A young driver surcharge will apply, as a general rule, for drivers who are 23-25 years old. See Age Restrictions for more information.

If you wish to travel across Country borders, you will need to inform us in advance as Driving Restrictions may apply. If the route is permitted we will ensure you are given the correct documentation and are covered with breakdown assistance. Additional charges may apply.

An estimated mileage is included in your rental rate and a fee may apply if you exceed this estimate. The estimate includes any delivery or collection. Please confirm these details with our team when you pick up your car.

All of our rental rates include third party cover as standard. This insurance is required by law and protects you and any authorized drivers against claims from any other person in the event of death, personal injury or damage to property caused by the vehicle during your rental.

Collision Damage Waiver reduces your liability to us if the vehicle is damaged (other than due to theft, attempted theft or vandalism) to an excess amount. Without CDW you are liable to pay the full cost for any damage incurred up to the value of the car. The CDW excess will be reduced to zero if you purchase SuperCover.

Theft Protection reduces your liability to us in the event of loss of or damage to the vehicle due to theft, attempted theft or vandalism to the amount of an excess. The TP excess will be reduced to zero if you purchase SuperCover.

SuperCover will waiver your limited liability with Collision Damage Waiver (CDW) and Theft Protection (TP). Essentially SuperCover gives you full protection against the cost of damage caused by collisions and theft with no excess to pay.

Personal Insurance provides cover for you and your passengers against death, injury and medical expenses arising if you have an accident in the car and against loss of or damage to personal possessions contained in the rental vehicle.

You pay for a full tank upfront (although no refunds are given for any unused fuel). This is commonly referred to as our Fuel Purchase Option (FPO).

If you fill up the tank before returning your vehicle, there is no fuel cost to pay provided this is done within 10 miles of the drop-off location.

If you dont have time to fill up the car on return and have not opted for FPO, we will charge you a price per litre to fill the tank plus a service charge for re-filling the tank for you

See our video on Hertz Fuel Purchase Option for more details: 

Additional drivers can be added to your rental. All drivers must be present when you collect your vehicle and will require a full driving licence and an additional form of identification.We apply a standard fee per additional driver to cover the additional insurance costs.

Baby, infant and child seats can be added to your reservation for the junior travellers in your party.Seats can be booked in advance during the reservation process and payment will be taken at the pick-up location.

Hertz Neverlost is a portable satellite navigation system. With extensive geographic coverage, you can plan your journey across 45 different Countries in the language of your choice (most International languages available).

With our mobile Wi-Fi hotspot you can easily stay connected through your tablet, laptop or smart phone.There is an unlimited data allowance and no roaming charges leaving you free to surf, Skype, download and play without the worry of a big bill.usage applies.

You can access our cheapest rates by pre-paying in advance online. You will be charged for the standard rental rate and any additional fees relevant to your selection. Optional extras selected during your reservation will be charged at the pick-up location in the local currency.

If you prefer to pay at location all charges including the rental rate, any additional fees relevant to your selection and optional extras selected during your reservation will be charged at the pick-up location in the local currency.

We accept most major credit and debit cards (restrictions apply), Hertz Charge Card (HCC) and One Trip Travel Order (OTTO). Cards must be in the drivers name. See Forms of Payment for details.

At the time of pick-up we will take a deposit from your card. The deposit is amount is calculated based on the cost of your rental, a full tank of fuel and your selection of extras.This payment must be paid with a card issued in the name of the main driver.

Once you have completed your reservation you will receive a Hertz confirmation number and a booking confirmation email if you provided your email address. We recommend that you review your confirmation details and read our section on items required to pick-up your vehicle.

You can cancel your reservation online through the View/Modify/Cancel button or through Contact Us on our web site. Alternatively contact our Reservations Team on 0843 309 30 99 (An admin fee may apply).

If you made a pre-paid reservation and cancel no later than midnight two days before the date of your scheduled pick-up we will refund your reservation in full. An administration charge (30.00 GBP, 45 EUR, 65 CHF, 300 DKK, 300 NOK, 300 SEK, 70 AUD, 200 PLN, 450 ZAR) will apply if the cancellation is made after this time and will be taken from the credit card you used to make your booking.

You can make amends to your booking online and free of charge up until 48 hours before your pick-up time. Alternatively contact our Reservations Team on 0843 309 30 99 (An admin fee may apply).

If you fail to collect your vehicle and have not cancelled your reservation prior to pick-up, Hertz reserves the right to charge a no-show fee. For full details on charges please refer our No Show policy.