Need help with your car booking or rental? Explore our FAQs below.
When using EV hire, you may need to return the car with the same battery level as at pick-up. Some bookings include prepaid charging, while others charge if the car is returned with a low battery. You can opt for the Charge Purchase Option (CPO) to avoid recharging the car yourself. This allows you to return your electric vehicle at a charge level above 10% and with the maximum at 80%. Find the details here.
To avoid additional fees, always check your return policy when confirming your EV hire.
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Up to 10% discount applies to base rates in the UK, France, Germany, Spain, Italy, and Benelux. 5% applies for the rest of the world. The discount applies to the base rate quoted (excluding taxes and any other charges). It does not apply to affiliated rates or rates that are already discounted.
Points are earned on per day time and mileage charges only. Free rental days cover base rate (time and mileage) only. Taxes, optional extras and any other fees are excluded. One-car-class upgrade applies to Compact, Intermediate, Standard & Full-size rentals with a maximum upgrade to a Premium. Additional terms and exclusions apply
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