Car Hire Mackay Airport

Driver’s Licence Requirements

As the renter you are required to present a valid driver’s licence at the time of pickup. You and any person driving the vehicle must be 21 years of age or over (unless approved in writing by Hertz) and must hold a current drivers licence that:

• is in English or, if not in English, is accompanied by a certified English translation;
• is valid for driving the vehicle;
• is not a learner’s permit;
• the driver has held for at least twelve consecutive months;
• Renters from China can use a China Notarial Certificate (CNC) and is used in place of an International Driving Permit, however their original Chinese licence MUST accompany the driver as well as the CNC.
• Driver's licenses issued by the People's Republic of China may be accepted provided you present an official Hertz Translation Certification. The Certification is valid until the expiry date of the China Driver's License. Both the Certification and the original China Driver’s License MUST be produced at the time of rental.

Digital Driver License

The Digital Driver Licence is legal for use across NSW & SA and is accepted by most businesses. However, it does not replace the plastic card and the official authorities recommend everyone still carry a physical card as a backup.

Hertz customers will still need to supply their hard copy license until further notice.

Vehicle Licence Requirements

• UP TO 3 TONNE TRUCKS
• A standard car licence required by law
• 22-25 SEATER BUSES
• All States - LR, MR or HR Licence
• UP TO 8 TONNE TRUCKS
• WA - LR Licence
• NSW,VIC,QLD & SA - MR or HR Licence
• OVER 8 TONNE TRUCKS
• All States - HR Licence

A log book may, or may not, be required. Check with the location to confirm requirements.

Additional Drivers

Apart from the renter, who may operate the vehicle, may allow other persons to drive the vehicle provided that you have checked that the person meets the age and licence requirements specified in this section and that they are either:

• a member of your immediate family who is permanently living with you;
• your employer, employee, fellow employee or partner and the rental of the vehicle is for business purposes; or
• a person who is contracted to perform work for you, or an employee of a person or entity who is contracted to perform work for you, and the rental of the vehicle relates to the performance of work; or
• any other person approved in writing by Hertz.

If a driver does not meet the above requirements, they must be added to the rental as an additional driver and must us show their licence. An additional driver fee is payable as follows:

ADDITIONAL DRIVER CHARGE (per driver)

PER DAY (inc GST)      CAPPED AT 5 DAYS (inc GST)
AUD $5.50                  AUD$27.50

If the vehicle is from Hertz's Prestige, Adrenaline or Dream collection, you and any person driving the vehicle must be at least 25 years of age.

Tasmania - Driver’s Licence Requirements

Renters in Tasmania must have held a Full driver's licence for at least three years and not be on a provisional licence. Provisional licences are not accepted in Tasmania.

Additional Drivers in Tasmania

All additional drivers in Tasmania are required to sign an ‘Additional Driver’ form, with the exception of company rentals, where fellow employees are automatically authorised to drive on company business.

*To view or download a printable version of the Hertz Terms and Conditions of Rental document, please click here.

GRACE PERIOD

You may be charged an extra day’s rental for each 24 hour period entered into following the return time at then current rental rates, although you are allowed a ‘grace period’ of

• 0 to 59 minutes late: no charge
• 60 to 119 minutes late: 1/2 of daily rental charge for that vehicle
• 120 minutes to one day late: daily rental charge for that vehicle

Daily rental charge for that vehicle for each additional day (or any part thereof) vehicle is returned late.

*To view or download a printable version of the Hertz Terms and Conditions of Rental document, please click here.

ONE WAY FEE

May apply if you return the vehicle to a location different from the start location. You will be advised at the time of reservation if you are permitted to return the vehicle to a different location and if so, any applicable fee.

*To view or download a printable version of the Hertz Terms and Conditions of Rental document, please click here.

Fuel & Electrical Recharging Policy

Fuel is not included in your rental rate. Your vehicle will be provided with a full tank of fuel or if the tank is not full, we will provide you with credit for the missing fuel and you can decide how you wish to pay for the fuel you use during your rental. You have the following options: 

Buy a full tank at the start … 

• Often referred to as our Fuel Purchase Option (FPO).
• If you purchase a full tank of fuel from us at the start of your rental, you will not need to refill the tank before returning and will have nothing more to pay for fuel.
• This is a good option for high kilometre journeys where you are likely to use a full tank.

Buy a half tank at the start…. 

• It may be more convenient to pay for a half tank of fuel at the start of the rental and save time on refuelling by returning the vehicle with only a half a tank of fuel.
• This is a good option for low kilometre journeys where you are more likely to use less fuel.
•  

FUEL PURCHASE OPTION (FPO)

We charge you at the start of your rental for a full tank of fuel at a price competitive with local fuel stations. You will have nothing more to pay to us for your fuel. Please note that we do not provide a refund for unused fuel.

HALF TANK OPTION

We charge you at the start of your rental for a half tank of fuel at a competitive price with local fuel stations and return with only half a tank of fuel. Please note that we do not provide a refund for unused fuel.

Return with a full tank …

• Return the vehicle with a full tank of fuel purchased from a local fuel station.
• This is a good option for low kilometre journeys.

IMPORTANT: Fuel gauges may still indicate that the tank is “full” many kilometres after it was last re-filled. To deal with this, we ask you to refill the tank within 15 km of the return location and bring your fuel receipt with you when returning the Vehicle. We ask you to present a copy of the fuel receipt to a Hertz employee or leave a copy in the Vehicle. If you do not do so, we reserve the right to apply a small charge – please ask at the counter for details.

…..or without refuelling 

• A good option if you are in a hurry, did not take FPO or a Half Tank of fuel and do not have time to refill the tank on return. 

REFUELLING SERVICE CHARGE: We will charge you a price per litre to refill the tank. These prices are indicated on your Rental Agreement.

EV Battery Recharging Service Fee

You are liable for any reduction in battery charge percentage from when you picked up your EV to when you returned it (no refund will be provided if this figure is higher, upon return). If we are required to recharge the EV to return it to its battery departure level, we will charge you a price per kilo watt (kW), as detailed on your Rental Agreement.

EV Low Battery Recharging Service Fee

If you return the vehicle at 15% battery charge level or less, we will charge an additional recharging service fee, as detailed on your Rental Agreement.

*To view or download a printable version of the Hertz Terms and Conditions of Rental document, please click here.