Need help with your car booking or rental? Explore our FAQs below.
You can redeem points earned through Hertz Gold+ online, in the app, or by phone. Points may be used toward free rental days or upgrades, depending on availability and location. To apply points, select the redemption option during the booking process. Always review the applicable terms and availability for the dates and places you plan to travel.
«« Go Back to Full List of FAQsBenefits from day one.
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Up to 10% discount applies to base rates in the UK, France, Germany, Spain, Italy, and Benelux. 5% applies for the rest of the world. The discount applies to the base rate quoted (excluding taxes and any other charges). It does not apply to affiliated rates or rates that are already discounted.
Points are earned on per day time and mileage charges only. Free rental days cover base rate (time and mileage) only. Taxes, optional extras and any other fees are excluded. One-car-class upgrade applies to Compact, Intermediate, Standard & Full-size rentals with a maximum upgrade to a Premium. Additional terms and exclusions apply
You can skip the counter once your membership is activated after your first rental. Available at select locations only.
