Can I cancel my booking?

At a Glance

You can cancel your car hire reservation with Hertz through the ‘Modify/Cancel’ button or through ‘Contact Us’ on the website.
Cancellation fees depend on the timing and tariff rules.
‘Pay at location’ bookings can be cancelled any time before pick-up.
Free cancellation is available up to 48 hours before pick-up for both prepaid and non-prepaid bookings.
Cancellation fees may apply if cancelled after 48 hours.

Breaking it Down

You can cancel your Hertz car hire booking through the ‘Modify/Cancel’ button or through ‘Contact Us’ on the website. Free cancellation is available up to 48 hours before pick-up for both prepaid and non-prepaid bookings. After 48 hours, a cancellation fee may apply depending on the rate and how far in advance you cancel. Flexible rates may allow free cancellation, while non-refundable rates will incur full charges.

To avoid unexpected fees, always check the cancellation policy at the time of booking. Click here for full details.

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