Services for Physically Challenged - Canada
At Hertz, we want to make your rental experience as easy and convenient as possible. A full range of special services for physically challenged renters are available to both the Hertz customer and any member of the traveling party. The basic services we offer are detailed here. If you need additional information or assistance, please ask a Hertz representative.
At most Canadian locations, cars equipped with hand controls are available at no extra charge. Reservations for cars equipped with hand controls can be automatically confirmed with as little as 8 hours notice at major airport locations, and as little as 24 hours notice at other locations.*
One-way rentals of hand-control cars are permitted without any extra cost for the special equipment. However, certain restrictions and intercity fees do apply to all one-way rentals. Please check for details at time of reservation.
* While Hertz is able to provide hand controls on a wide variety of its rental cars, it cannot provide them on each model. Also, while Hertz makes every effort to provide its physically challenged customers with a two or four door car, Hertz cannot confirm a particular make or model.
Steering wheel spinner knobs are also available at many Canadian locations to assist physically challenged drivers. Please request at time of reservation. Automatic confirmation is usually available with as little as 24 hours notice at most major Hertz locations.
Telephone Service for the Hearing Impaired
Drivers for the Blind or Physically Challenged