Car Hire

Hertz Gold Plus Rewards - Five Star

Five Star status is obtainable through 7 qualifying Hertz Gold Plus Rewards rentals in a 12-month period.

As a Five Star member, you will enjoy a select level of benefits and privileges:

• Complimentary one-car-class upgrades with every rental (subject to availability)
10% bonus points on all Hertz or Hertz 24/7® rentals
• 900 points after every 10 qualifying rentals, the equivalent of a
 Reward Rental Day
• Email offers for special discounts, exclusive events access and invitations to win fabulous prizes
• Plus, all the
 time-saving perks of the Gold Plus Rewards programme

Five Star Terms:

Membership Criteria

Qualification for Five Star membership requires 7-19 rentals annually or $1,500 to $3,999 in spend. Annual re-qualification is required, beginning on January 1 and ending on December 31 of every year. Tier upgrades will be executed for individual members daily within 24 hours after members complete the required number of car rentals. Members will keep their tier status until the end of the following year. For example, members who earn their tier in June 2015 will retain their tier until the end of 2016.

Your qualifying Year-To-Date (YTD) car rental tally can be viewed when you log in at and select "My Account" followed by "Rewards Account Activity".

One-car-class Upgrades

Subject to vehicle availability, one-car-class upgrade is offered at participating Hertz locations in the U.S., Canada, Namibia, South Africa and participating airport locations in Europe (Brussels, Berlin, Dusseldorf, Frankfurt, Hamburg, Munich, Stuttgart, Helsinki, Oslo, Rovaniemi, Turku, Paris Orly, Paris Charles de Gaulle, Marseille, Nice, Toulouse, Lyon, Bordeaux, Athens, London Heathrow, London Gatwick, Manchester, Edinburgh, Birmingham, Dublin, Milan Linate, Milan Malpensa, Rome Fiumicino, Amsterdam, Vienna, Lisbon, Madrid, Barcelona, Stockholm, Goteborg, Geneva and Zurich) with a 48-hour advance reservation. Maximum upgrade is to a Full-size car with a minimum reserved Compact vehicle. For Compact 4-Door rentals, maximum upgrade will be to a Full-Size 4-Door car. Guaranteed upgrade is to the next car class only. This excludes Special Equipment such as Minivans, SUVs and Hertz Collections vehicles. Upgrades do not apply to rentals longer than 30 days.

Bonus Points

The Five Star 10% bonus Hertz Gold Plus Rewards Points will be automatically calculated and credited to your account if Gold Plus Rewards number is provided and Gold Plus Rewards points opt-in is done at time of reservation, rental or return. Gold Plus Rewards must be used in place of any Frequent Traveler program number. Bonus is granted only in Hertz Gold Plus Rewards Points and not on frequent traveler miles/credits or hotel points. Bonus may be combined only with one other promotion, offer or discount.

To receive Gold Plus Rewards Points on all qualifying rentals, simply log in, click on “My Account” from the top navigation bar, then click the “Edit” link by Membership Details and check the box under “Hertz Gold Plus Rewards”.

To confirm your Hertz Gold Plus Rewards Point balance, log onto and click on "My Account" found in the top right navigation bar.

Five Star 10% bonus does not apply to Gold Plus Rewards Points automatically deposited to your account after every 10 qualifying rentals.

See program
 Terms and Conditions for eligibility, participating countries, and all Gold Plus Rewards program rules.

Reward Rental Days

900 Hertz Gold Plus Rewards Points will automatically be deposited to your Gold Plus Rewards account after every 10 qualifying rentals. The qualifying rental count is based on rentals between January 1 and December 31 of every year and will reset on January 1 of the following year. Qualifying rentals are paid rentals using your Gold Plus Rewards number. Gold Plus Rewards number must be given at time of reservation. You will become eligible to earn credit toward Reward Rental Days each year once you have been rewarded your status credentials.

Blackout periods apply for Standard Rewards redemptions and may vary from blackout periods for other Hertz programs. Comparable AnyDay Rewards redemptions are available for somewhat higher redemption values and have no blackouts.

Points do not expire as long as the member has any Hertz Gold Plus Rewards program activity within the previous 24 months.  Activity means a Gold Plus Rewards Point was either earned or redeemed. You must be a Hertz Gold Plus Rewards member to participate in the Gold Plus Rewards Points Program. Residency restrictions apply.

All Hertz Gold Plus Rewards Points Terms and Conditions apply.

Email offers

Marketing offers and materials, including rental coupons, will only be provided to members who permit Hertz to send to them marketing offers and materials. Follow these steps when managing your account on

• Edit the ‘Membership Details’ section in ‘My Profile’
• Under ‘Privacy Elections’, select ‘Yes’ for ‘Your Email’
• Then click on the ‘Update’ button to save your changes


All Hertz Gold Plus Rewards Membership and Rental Terms and Conditions apply, including the right to change, limit or modify the Five Star Program or portions of the program at any time. Membership and qualification for Five Star depend on country of residency. The program may be terminated by Hertz upon six months’ notice to members.