33% of customers found rental cars for 116 USD per day or less at Hertz Hertz Car Rental - Charlotte Douglas International Airport.
Book your car in advance at Hertz Car Rental - Charlotte Douglas International Airport to get more availability options.
September is on average the cheapest month to rent a car at Hertz Car Rental - Charlotte Douglas International Airport.
Vw Jetta is the most popular car class rented at Hertz Car Rental - Charlotte Douglas International Airport.
As the major gateway to the beautiful Carolinas, and the popular south-west coast of the US, Charlotte Douglas has grown to become one of America’s busiest international airports. The airport serves a wide area so hiring a car here can be very useful. Our office is near the heart of the airport complex and our desks are open on Sunday to Friday from 6am until 1am the next morning and from 6am till midnight on Saturday.
With our best price guarantee and no hidden extras to pay, you can feel confident that hiring a car with us is convenient and easy so you’ll be on your way in no time.
**(Calls cost 7p per minute plus your phone company's access charge)
Rental Qualifications and RequirementsCharlotte is situated in the delightful southern foothills of North Carolina where you’ll find an exciting mix of beautiful scenery, motor-sports and the urban sophistication of city itself. If you have hired a car at Charlotte Douglas International Airport, you’ve got plenty of enjoyable options all around you.
All the things to see and do in the area are easily accessible too, as Charlotte Douglas is conveniently sited next to the local road network. The airport access road leads right from our pick-up location to the Wilkinson Boulevard State Route and the I-85, which can take you east into the city itself – it's about a six-mile drive. The I-485 beltway ring road runs right past the airport too. This is a handy route for skirting right round the city perimeter and linking with arterial routes, like the I-77 south to Columbia and the I-85 north to Salisbury.
Generally you’ll find the Charlotte road system is easy to follow. Traffic is usually relaxed and the central area (‘Uptown’) has a neat grid pattern of interlocking straight streets, so it’s simple to find your way around.
Charlotte has a widespread of on-street parking for a small fee, with Uptown usually offering cheaper rates than Downtown.
You’ll find the driving rules for North Carolina are very similar to the rest of the USA. The things to watch out for include the Fender Bender Law: you must move to the side of the road following a minor collision; and the Move Over Law: you must change lanes if possible to pass stopped emergency vehicles.
The fast-growing and booming commercial centre of Charlotte has helped make it a prosperous and exciting place to visit. The location of the airport means it opens up the whole of the “The Queens City” to you - as well as the surrounding area and the glorious Carolina countryside. Note that the border with South Carolina is just a few miles to the south of the city.
Often known as ‘The Tar Heel State’, you’ll find that North Carolina is an intriguing mix of the old traditional south, and the new world of banking and technology. So if you drive around between the inspiring Appalachian Mountains and sandy barrier islands along the Atlantic coast, you’ll find acres of farms not far from high-tech companies and financial headquarters. The mountains are about 100 miles to the north and west, the seashore is about 150 miles to the east.
At the heart of the forest of skyscrapers that forms Charlotte’s central ‘Uptown’ district, you’ll find Tryon Street. This is the busy main north-south boulevard lined by banks, hotels, restaurants and museums.
As for special sights, they’re an eclectic bunch. You can find out about the life of the locally born evangelist through the interactive displays at the Billy Graham Library or enjoy how American car circuit racing evolved at the NASCAR Hall of Fame, which includes races simulators and pit crew challenges.
Elsewhere you can study the history of America’s ethnic communities at the Harvey B. Gantt Center and learn about how America’s south has grown at the Levine Museum of the New South. Head to the Discovery Place science attraction to play with the hands-on science exhibits.
Head into wider North Carolina, and you'll find there's a whole host more on offer in this fantastic state. There’s an opportunity to experience an extreme waterpark at the US National Whitewater Centre on the Catawba River, west of Charlotte. Here you can enjoy mountain biking, rafting and geocaching, and the Centre also offers one of the world’s largest outdoor climbing centres.
Not far away is North Carolina’s largest man-made lake, Lake Norman. This tree-lined beauty spot is now a State Park and give you the chance to try more sedate outdoor activities, like fishing, walking or picnicking. There’s even a long man-made beach for swimming and enjoy the Carolina sunshine.
About 12 miles to the north is a very different type of day out. Concord Mills is a 1.4 million square foot shopping mall featuring around 200 shops and outlets. The mix of bargains and eateries under one roof has made the Mills the state’s largest tourist attraction.
Car hire from Charlotte Douglas Airport can open up a wide range of activities and places to see, both in the city of Charlotte itself or the wider area of the North Carolina state.
They upgraded me from a toyota Yaris to a Cadillac Escalade due to lack of compact cars available at time to visit, last year they upgraded me a honda civic/Toyota Corolla to a sweet F150 lariat, they've been good to me and my review replicates that.
Hertz Customer
Had an issue with car but at the end Representative at CLT airport bring the resolution.
Hertz Customer
I travel in and out of the CLT airport frequently for business. Overall, it has been very smooth and efficient. In the past, some employees helped me find a car that I liked and felt safe in. Today, Blessing and Najir were lifesavers!! I was in a rush and there were some complications, and they were able to assist me effectively and compassionately. Thank you to the whole team!
Hertz Customer
(Translated by Google) Car was good, rental was relatively easy. Cheap price booked via cheaper rental car was then increased by $18 on site!? After a long flight and waiting for migration, you simply don't have the energy for discussions, especially in a foreign language. In my opinion, this is being exploited. The car was then returned 8 days later with a full tank and a week later another re-charge was made via credit card because of the alleged need for re-fuelling!? When I returned the car, I explicitly asked for a return receipt, also with regard to the refueling. However, the employees denied this and said it would come via email. By the way, it never reached me. Now I suddenly have the burden of proof and have to prove with the fuel receipt that I filled up the tank. (Be careful! ... this is clearly pointed out in the rental conditions). Unfortunately I was only informed after I complained. Since I always pay for gas in America, this is difficult or even impossible. Next time I will rent from ALAMO again. The fuel gauge is checked when it is returned and I have never had any problems of this kind. That's why I only give it two stars. Update: Thanks to the support of Auto Europe, I have now received a refund of the $25 that was wrongly withheld. Since the rental process otherwise went well and the price was relatively cheap, I'm now giving it 4 stars. Without this “tank problem” there would probably have been 5. (Original) Auto war gut, Anmietung relativ problemlos. Günstiger Preis über billiger Mietwagen gebucht wurde vor Ort dann direkt mal um 18 $ erhöht!? Nach langem Flug und Warten an der Migration fehlt dann einfach die Kraft für Diskussionen noch dazu in fremder Sprache. Das wird aus meiner Sicht ausgenutzt. Den Wagen dann 8 Tage später vollgetankt zurück gegeben und eine Woche später erfolgte über Kreditkarte eine weitere Nachberechnung wegen angeblicher nötiger Nachbetankung!? Ich hatte bei Rückgabe des Autos explizit nach einer Rückgabequittung auch im Hinblick auf die Betankung gefragt. Dies wurde von den Mitarbeitern aber negiert mit dem Hinweis diese käme per E-Mail. Ist übrigens nie bei mir angekommen. Jetzt bin ich plötzlich in der Beweispflicht und soll anhand Tankquittung nachweisen daß ich vollgetankt habe. (Aufpassen! ... darauf wird in den Mietbedingungen wohl hingewiesen). Hat man mir leider erst nach meiner Beschwerde mitgeteilt. Da ich in Amerika immer mit Barzahlung tanke gestaltet sich das aber schwierig bis unmöglich. Das nächste mal werde ich wieder bei ALAMO mieten. Da wird bei Rückgabe die Tankanzeige geprüft und ich hatte nie Probleme dieser Art. Von daher vergebe ich nur zwei Sterne. Update: mittlerweile habe ich dank der Unterstützung von Auto Europe die zu unrecht einbehaltenen 25 $ zurück erstattet bekommen. Da der Anmietung Prozess ansonsten gut verlaufen ist und der Preis verhältnismäßig günstig war vergebe ich nun doch 4 Sterne. Ohne dieses "Tank Problem" wären es vermutlich 5 gewesen.
Hertz Customer
Shuttle service is offered. The courtesy bus stop is located
at the cub, outside of baggage claim.
A valid driver's license issued from your state or country of residence must be presented at the time of rental. The driver's license must be valid for the entire rental period. If the driver's license is in a language other than English, and the rental is in the United States, an International Driver's Permit is recommended. In all cases, a valid driver's license issued from your home country must be provided, whether or not you possess an International Driver's Permit. You will not be allowed to rent a Hertz vehicle with only an International Driver's Permit.
International customers renting in the U.S. are also required to present a valid international-issued driver’s license at the time of rent and a valid passport in the same name, as a second form of identification.
Mobile/Digital Driver License
A mobile or digital driver’s license does not replace a valid physical driver’s license and Hertz customers will still need to supply their hard copy license until further notice.
Rental of a 15-passenger van in California requires a commercial driver’s license to transport a non-profit group or for commercial use. The commercial driver’s license requirement does not apply to personal use. 15- passenger vans may not be used to transport passengers for hire.
Rentals have a grace period of 29 minutes.
Optional coverages do not have hourly charges/grace period, but are charged as a full day.
Extra hour charges will be incurred at the 30 minute mark if the vehicle is returned more than 29 minutes past the original rental time.
If renting in California:
Hertz provides no liability protection under the terms of the Rental Agreement to the renter from claims of injury by others against you resulting from an accident. Your personal/business insurance may cover your liability. Exceptions: Hertz will provide primary liability protection up to the statutory minimum limits to international customers (driver's license indicates an address outside the USA) renting in California. Please also refer to Liability Insurance Supplement (LIS) below.
If renting in Massachusetts, Michigan, New York, South Carolina, Virginia, or West Virginia:
Upon signing the Rental Agreement, Hertz provides primary liability protection. However, such protection is generally no more than the minimum limits required by individual state law. See Financial Responsibility Limits by State.
If renting in any other state in the U.S.A.:
Hertz' liability protection is secondary to any other insurance coverage available to you. If you do not have liability insurance and/or the limits of liability of the insurance coverage available to you are not sufficient to cover claims by others against you, and Hertz, as the vehicle owner, provides liability protection due to an accident, you will indemnify Hertz for any and all payments made.
However, Hertz makes available additional liability protection, which is primary, if the optional Liability Insurance Supplement, LIS, is purchased.
Liability Insurance Supplement (LIS)
Liability Insurance Supplement (LIS) provides coverage for you and other authorized operators of your rental vehicle for third party claims.
LIS is primary protection to customer’s personal policy and provides the first $1,000,000.00 of combined bodily injury and/or property damage protection for each occurrence regardless of the state in which the accident occurs. On rentals in California and Florida the maximum combined single limit is $2,000,000.00 for liability protection only.
LIS provides up to $1,000,000.00 of Uninsured/Underinsured protection for bodily injury sustained while driving the rental vehicle.
There are some exclusions to this coverage, which we feel you should know. Under LIS, in the event of an accident, you will not be protected for third party liability:
LIS is third party liability coverage only, except where permitted by law or pertaining to Uninsured/Underinsured Motorist Coverage. LIS does not cover personal injury to you or any authorized operator of the rental vehicle or to your or their family members who are related by blood, marriage or adoption and reside in your or their household.
Loss Damage Waiver (LDW)
In most states, in the event of any other loss or damage to the car, regardless of fault, your financial responsibility extends to the full value of the car at the time of rental, less its salvage value, plus expenses for towing, storage impound fees, an administrative fee and a reasonable charge for loss of use. If your responsibility differs in the state in which you rent, it will be stated in Paragraph 4, of the Rental Agreement. In California, in the event of any loss or damage to the car regardless of fault, your financial responsibility will in no event exceed the fair market value, plus actual charges for towing, storage, impound fees, and an administrative fee. In California and Nevada, your responsibility for loss or damage to the car from vandalism unrelated to theft will not exceed $500.00 in California and $2,500.00 in Nevada and you are not responsible for theft, regardless of purchasing LDW, unless the theft results from your fault.. In Illinois, your responsibility for loss or damage for any cause other than theft is limited to $15,500.00. Loss or damage related to theft is limited to $2,000.00, unless the theft results from your fault. In New York, your financial responsibility shall not exceed (i) the actual and reasonable costs that Hertz incurs to repair the car, including costs for towing, storage and impound fees or that Hertz would have incurred if the car was repaired or (ii) the fair market value of the car immediately before the damages occurred, as determined by the applicable market for the retail saleof the car less disposal proceeds. Your responsibility for theft of the car shall not exceed the reasonable costs incurred by Hertz for loss due to theft up to its fair market value, if it is established that you or any authorized operator failed to exercise reasonable care or aided or abetted in the theft.
F.Y.I. – You are under no obligation to purchase LDW or any other optional service as a condition of rental. Your own personal insurance may provide protection for loss or damage to the rental vehicle depending on the state in which you live and the type of policy you have. Also, various credit card companies provide cardholders with some degree of damage protection providing you use their credit card for the rental and decline the optional LDW offered by Hertz at time of rental. The coverage and limits vary. Your policy or credit card coverage should be thoroughly checked for the specific terms and conditions associated with rental vehicles. Remember, most credit card insurance is supplemental, which means it will only reimburse you for loss or damages over and above what is covered by any other insurance you may have and will not cover you for any damage, regardless of cause, if you accept LDW.
Adding LDW after car is on rental:
You may not change the option once the rental has begun, without returning the car and starting a new rental agreement. This will result in the contract being closed out and charges being assessed for the time the vehicle is kept at least 1-day minimum, and a new rental contract will begin.
Cancellation of LDW - New York rentals only:
On New York rentals only, LDW may be cancelled at no charge, within 24 hours of its purchase provided the renter (i) has rented the car for 2 or more days; (ii) appears in person at any Hertz rental location with the car, which shall be subject to inspection.
Personal Accident Insurance (PAI)
Personal Accident Insurance (PAI), offered in combination with PEC, allows you to elect accidental death and accidental medical expense coverage for yourself and your passengers during the rental period of the vehicle.
PAI coverage:
Coverage | Renter | Each Passenger |
Accidental Death & Dismemberment: |
|
|
-New York & Washington | $175, 000 | $17,000 |
- All Other States | $175, 000 | $175, 000 |
-Canada | C$100, 000 | C$10, 000 |
Accident and Sickness Medical: |
|
|
-New York & Washington | $3,500 | $3,500 |
-All Other States | $10,000 | $10,000 |
Dental Maximum: |
|
|
-All States (except NY & WA) | $250 | $250 |
Ambulance up to: |
|
|
-New York | $250 | $250 |
-Washington | $150 | $150 |
-All Other States | Included | Included |
Total benefits for any one accident are limited to $225,000.00 and are payable in addition to any other coverage for which you or your passengers are eligible. However, your benefits provided by other coverage may be affected by the PAI benefits. Rentals originating in the State of Mississippi do not have a single accident limit of $225,000.00.
If this coverage is accepted, the benefits for you apply to all accidental injuries during your rental period, regardless of whether you are actually in the car. Your passengers are also covered, but only for incidents occurring while they occupy the Hertz rental car.
Exclusions
Benefits are not paid for any loss caused directly or indirectly by:
o | Intentional self-inflicted injury |
o | Aircraft travel |
o | Aircraft travel |
o | Committing or attempting to commit an assault or felony |
o | Intoxicants or narcotics unless administered by a physician |
o | Routine physical exams; routine dental care |
o | Mental health care |
o | Replacement of hearing aids, eye glasses, contact lenses, sunglasses |
o | Services provided by the insured or a family member |
o | Alcohol/substance abuse; or treatment for the same |
o | Experimental treatment and procedures |
o | Care or treatment that is not medically necessary |
The renter shall be deemed to have converted the rental vehicle whenever the rental vehicle is not returned to Hertz by the return date or by the extended return date. This is a summary only and other restrictions may apply.
Personal Effects Coverage (PEC)
Personal Effects Coverage (PEC), offered in combination with PAI, is an option that insures against risk of loss or damage to help protect your personal belongings while renting from Hertz. By electing PEC you will be insured throughout the entire rental period. PEC is insurance protection and pays in addition to any other policy you may have (such as a Homeowner’s policy). However, your benefits provided by other coverage may be affected by the PEC benefit. PEC insurance coverage includes those personal effects owned by you and those members of your immediate family traveling with you during the rental period who are permanent residents of your household. PEC does not extend to non-family members traveling with you.
Coverage Per Person | Minimum | Maximum |
New York & Washington | $600 | $1,800 |
Deductible for All Other States | $250 | $250 |
All Other States | $600 | $1,800 |
Canada | C$500 | C$1,500 |
PEC applies to personal effects only and not to car equipment. The following are examples of items NOT covered by the PEC:
Exclusions
Personal effects not covered loss by mysterious disappearance, nor does it cover::
Also, PEC does not cover:
If loss or damages occur, completion of claim form must accompany claim. Forms are available at all Hertz corporate locations.
Please note that PAI and PEC are not available separately and must be taken in combination.
Corporate locations only:
Vehicles returned 30 minutes late or more are charged for an additional part or full day, depending on the time of return (this is shown on your receipt in the 'Initial Charges' section). For vehicles returned more than 12 hours late an additional charge of $12 per day, up to a maximum of 5 days ($60), will also be applied (shown in the 'Service Charges/Taxes' section).
Intercity fee is for rentals returned to a location other than the location specified in the Rental Agreement. If the rental has already started at the time the change is made, a Return Change Fee may also apply. Note: Tesla reservations are not allowed to return one way.
You must meet the minimum age restrictions, present a valid driver's license and possess an acceptable charge card in your name.
You must also be in good standing with Hertz and its affiliated companies and not be subject to a Do Not Rent requirement from any of Hertz, Dollar, Thrifty or Firefly.
Please also refer to Form of Payment for acceptable charge cards.
Please also refer to Minimum Age and Exception and Driver's License for complete requirements and restrictions.